Please read this section carefully. We recommend that you retain a copy of our Terms and Conditions for future reference. Our Terms and Conditions do not affect your statutory rights.
We reserve the right to amend these Terms and Conditions at any time. The changes will be effective from the date they are amended on this site. You will be asked to confirm that you have read our Terms and Conditions for every order placed.
MANUFACTURERS GUARANTEE
Manufacturers guarantees and terms and conditions will vary. Please refer to the manufacturer for this information.
In the event that your product is out of guarantee with ourselves but still under guarantee with the manufacturer for us to arrange collection of the product there will be a charge levied of £28.50 to cover the couriers cost.
PRODUCT SPECIFICATIONS
We endeavour to ensure that all of the product descriptions and images are accurate. However representations of colour are approximate. A name given to a colour is not necessarily representative of the colour. For example the 3sixty Cherry Pop Highchair is Pink.
Accessories such as footmuffs supplied to co-ordinate with items may differ in colour. This is not a fault. This is normally caused by the manufacturing process.
Wood is a natural product and therefore may carry imperfections. If you have any queries on colour of wood etc please contact us prior to purchase.
CAR SEATS
Prior to purchase of a car seat, please ensure it is compatible with your vehicle. If you require any assistance please contact us for a recommendation.
COOKIE POLICY
What are cookies?
This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.
Information collected
Some cookies collect information about browsing and purchasing behavior by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details. We are able to use cookies to monitor individual customer browsing and purchasing behavior but third parties are not able to identify customers using cookies.
Who sets the cookies?
The cookies stored on your computer or other device when you access this website help deliver a high quality website and on-line shopping experience. Some cookies are necessary to enable customers to a make purchases on our website. Cookies may also be set by third parties who participate with us in affiliate marketing programs however, none of these third parties collect any personal data from which they would be able to identify individual customers.
What are cookies used for?
The main purposes for which cookies are used are:-
For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
To enable us to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.
To enable us to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-
For Microsoft Internet Explorer:
Choose the menu “tools” then “Internet Options”
Click on the “privacy” tab
Select the setting the appropriate setting
For Mozilla firefox:
Choose the menu “tools” then “Options”
Click on the icon “privacy”
Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
Choose the menu Files”> “Preferences”
Privacy
What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.
PRIVACY POLICY
This is how we use the information we collect:
•To provide you with our website, products and related services
•To contact you from time to time about things you have informed us you want to hear about, for example about changes to our website, our policies, our products, news, offers, competitions and other services.
•To publish the results of prize draws, competitions and promotions.
•To respond to any questions or complaints you have raised with us.
•To respond to any social media posts or comments you make where these are made direct to us or that have been posted publically.
•To perform our contractual obligations to you, and do anything else we have arranged to do for you.
•To monitor use of our website and to assist with the improvements of it.
•For administrative, research and statistical analysis purposes relating to our business, including the maintenance and upkeep of appropriate records.
•Where otherwise permitted by law
Cosatto 4 year Manufacturer Guarantee
All brand new Cosatto products arrive with a 4 year guarantee inside the box which needs to be registered with Cosatto within 28 days of purchase. Your receipt is required so look after it. Without it there’s nothing we can do. Our four year guarantee is only valid in the UK and Ireland. Second-hand products do not qualify for the guarantee. Registering with incorrect information will invalidate your guarantee so keep it real. Cosatto reserve the right to refuse any guarantee if our terms and conditions are not met. Below you will find the link to registering your Cosatto product
http://www.cosatto.com/4year